Privacy Policy

Effective Date: 2025

At Nestova, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, payment details.

  • Device Information: IP address, browser type, time zone, and cookies.

  • Order Information: Products viewed, cart contents, purchase history.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Process payments securely

  • Provide customer support

  • Send order updates and promotional offers (only with your consent)

  • Improve our website performance and user experience

3. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties to help us operate our store, such as:

  • Payment gateways (e.g., Stripe, PayPal)

  • Shipping providers

  • Email service providers (e.g., Klaviyo, Mailchimp)

These partners only receive the data necessary to perform their function and are bound by confidentiality.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember your cart and preferences

  • Understand how visitors interact with our site

  • Provide targeted ads (via platforms like Facebook or Google, if applicable)

You can disable cookies in your browser settings at any time.

5. Data Retention

We retain your order and account information for our records unless you request deletion. This helps with warranty claims, reorders, and customer service.

6. Your Rights

Depending on your region (e.g., GDPR in the EU or CCPA in California), you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent for marketing

  • File a complaint with a data protection authority

To exercise these rights, contact us at privacy@nestova.us.

7. Security

We implement industry-standard security measures to protect your personal information. However, no online system is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: privacy@nestova.us
Website: www.nestova.us